Privacy Policy

1. Introduction

Cygnus-A2 (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital banking services (the “Services”).

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, date of birth, social security number (USA), national insurance number (UK), and other identifying information.

• Financial Information: Bank account details, transaction history, credit information, and other financial data.

• Usage Data: Information about how you use our Services, including your IP address, browser type, operating system, and access times.

• Location Data: Information about your device’s location, if you have enabled location services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To process transactions, manage your account, and provide customer support.

• Improving Services: To understand how you use our Services and to improve their functionality.

• Communication: To send you updates, security alerts, and support messages.

• Marketing: To provide you with information about products, services, and promotions that may interest you, with your consent.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors that perform services on our behalf, such as payment processing, data analysis, and customer service.

• Affiliates: Companies that are part of our corporate family.

• Legal Authorities: Government authorities or other entities if required by law or to protect our rights.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no internet or email transmission is ever fully secure or error-free.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: To request access to the personal information we hold about you.

• Correction: To request correction of inaccurate or incomplete information.

• Deletion: To request deletion of your personal information.

• Objection: To object to the processing of your personal information.

• Portability: To request the transfer of your personal information to another party.

7. International Data Transfers

We may transfer your information to countries outside of your jurisdiction, including to the USA and other countries with different data protection laws. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Services. You can control the use of cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our Services after such changes will constitute your acknowledgment of the modified policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email address].